This isn’t a very easy question to answer. I can tell you that most straightforward claims can traditionally settle in around 6-9 months time. BUT – a new portal system that most claims are now pursued through is designed to allow for a speedy resolution to straightforward accident claims.
Before the new portal system, for most accidents the insurers would have almost 4 months to investigate a claim. Now they have just 30 business days. If your accident occurred on or after 31st July 2013, it’s likely your claim will fall within this new portal system. There are a few exceptions, the biggest being road accidents as they have been under a separate portal system since April 2010.
So if your claim falls within the new system, it’s hard to say how long it can take as the whole process is so new.
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