We do get a lot of enquiries from people who have fallen down on buses because the driver has set off before they have had the opportunity to seat themselves down. It’s frustrating, but it doesn’t necessarily mean you are entitled to make a claim for personal injury compensation.
But what about when it’s the case of an elderly person? Should a bus driver wait for an elderly person to be seated before setting off?
Firstly bus drivers do not have to wait for a person to be seated before setting off. People are allowed to stand on most buses anyway and rails and holds are there for use. But this is different for an elderly person.
Where a person is elderly and / or clearly someone vulnerable due to obvious and noticeable mobility and balance problems, our argument is that the bus driver should give them the opportunity to be seated. The reasons of course are fairly obvious – if they are clearly liable to fall then they need to be given the time to seat themselves down for safety reasons.
So where a bus driver does pull off and fails to take this in to account for an elderly passenger we would likely be able to help with a claim for personal injury compensation on a no win, no fee basis.
No win, no fee bus claims – what to do
Call us on 0800 634 7575 as soon as you can because time may be of the essence!
Your best piece of evidence is CCTV footage which is available on most buses nowadays. But most companies will only keep footage for a few weeks, and once it’s gone, it’s gone.
The only thing that could prove your case could be destroyed in less than a few weeks so never leave it to chance. Start a claim as soon as you can. We work on a no win, no fee basis so you needn’t worry about costs if the case doesn’t succeed.
If you are injured as an elderly passenger because the driver hasn’t allowed you the time to safely sit yourself down, we can help you. Don’t hesitate to get in touch.