{"id":475,"date":"2009-07-15T10:04:00","date_gmt":"2009-07-15T09:04:00","guid":{"rendered":"http:\/\/www.theinjurylawyers.co.uk\/injury-lawyers-blog\/?p=475"},"modified":"2009-07-15T10:04:00","modified_gmt":"2009-07-15T09:04:00","slug":"medical-negliegence-claims-nhs-complaints-procedure","status":"publish","type":"post","link":"https:\/\/www.theinjurylawyers.co.uk\/injury-lawyers-blog\/2009\/07\/15\/medical-negliegence-claims-nhs-complaints-procedure\/","title":{"rendered":"Medical Negliegence Claims : NHS Complaints Procedure"},"content":{"rendered":"<p>Before bringing a <a href=\"http:\/\/www.theinjurylawyers.co.uk\/medical-negligence-claims.php\">claim for medical negligence<\/a> it is important to consider the NHS complaints procedure. If this is not followed by prospective claimants then it can be difficult to obtain funding for a claim from the Legal Services Commission. This is a procedure which is constantly being revised and reviewed, but the idea of the complaints system is to encourage greater openness between patients and clinicians, increase patient satisfaction and consumer confidence in the NHS. Furthermore it allows the NHS to identify potential risk areas which may invite further protective measures being put in to place.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/www.theinjurylawyers.co.uk\/injury-lawyers-blog\/wp-content\/uploads\/2009\/07\/nhs-complaints.jpg\" alt=\"nhs-complaints\" title=\"nhs-complaints\" width=\"500\" height=\"150\" class=\"alignnone size-full wp-image-480\" \/><br \/>\n<!--more--><\/p>\n<p>The system has 3 stages:<\/p>\n<p>* Local Resolution<br \/>\n* Independent Review\/Healthcare Commission<br \/>\n* The Health Service Ombudsman<\/p>\n<p>The complaint should be made within 6 months of the date of the incident or within 6 months of discovering the problem, provided it is within 12 months of the accident. However, taking legal action will stop the NHS Complaints Procedure.<\/p>\n<p>As is probably evident from the above the procedure for complaints is long, arduous and overly complex. It may be that one of the main things which you want from the practitioner is an apology, in which case this might be the best course of action. However, it is not necessarily appropriate, especially if you have suffered a <a href=\"http:\/\/www.theinjurylawyers.co.uk\/serious_injury_cases.php\">serious injury<\/a> as a result of what might be deemed as medical negligence to go down this route. \u00a0<\/p>\n<p>If you are looking for damages as a result of your injuries then it may be an idea to look to bring a claim with <a href=\"http:\/\/www.theinjurylawyers.co.uk\/\">The Injury Lawyers<\/a>. At our firm, where the client is not eligible for public funding for their claim, we always assess whether it may be appropriate to bring a claim under a conditional fee arrangement. \u00a0If you feel that you may have been a <strong>victim of medical negligence<\/strong> then please give us a call and see if we can pursue a claim for damages on your behalf.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Before bringing a claim for medical negligence it is important to consider the NHS complaints procedure. If this is not followed by prospective claimants then it can be difficult to obtain funding for a claim from the Legal Services Commission. This is a procedure which is constantly being revised and reviewed, but the idea of &hellip; <a href=\"https:\/\/www.theinjurylawyers.co.uk\/injury-lawyers-blog\/2009\/07\/15\/medical-negliegence-claims-nhs-complaints-procedure\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Medical Negliegence Claims : NHS Complaints Procedure<\/span><\/a><\/p>\n","protected":false},"author":10,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[21],"tags":[],"class_list":["post-475","post","type-post","status-publish","format-standard","hentry","category-claims"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>NHS Medical Negliegence Claims - Complaints Procedure<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.theinjurylawyers.co.uk\/injury-lawyers-blog\/2009\/07\/15\/medical-negliegence-claims-nhs-complaints-procedure\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"NHS Medical Negliegence Claims - Complaints Procedure\" \/>\n<meta property=\"og:description\" content=\"Before bringing a claim for medical negligence it is important to consider the NHS complaints procedure. If this is not followed by prospective claimants then it can be difficult to obtain funding for a claim from the Legal Services Commission. This is a procedure which is constantly being revised and reviewed, but the idea of &hellip; Continue reading Medical Negliegence Claims : NHS Complaints Procedure\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.theinjurylawyers.co.uk\/injury-lawyers-blog\/2009\/07\/15\/medical-negliegence-claims-nhs-complaints-procedure\/\" \/>\n<meta property=\"og:site_name\" content=\"The UK&#039;s No 1 Injury Lawyers Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ukinjurylawyers\" \/>\n<meta property=\"article:published_time\" content=\"2009-07-15T09:04:00+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/www.theinjurylawyers.co.uk\/injury-lawyers-blog\/wp-content\/uploads\/2009\/07\/nhs-complaints.jpg\" \/>\n<meta name=\"author\" content=\"Editor\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@InjuryLawBlog\" \/>\n<meta name=\"twitter:site\" content=\"@InjuryLawBlog\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Editor\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.theinjurylawyers.co.uk\\\/injury-lawyers-blog\\\/2009\\\/07\\\/15\\\/medical-negliegence-claims-nhs-complaints-procedure\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.theinjurylawyers.co.uk\\\/injury-lawyers-blog\\\/2009\\\/07\\\/15\\\/medical-negliegence-claims-nhs-complaints-procedure\\\/\"},\"author\":{\"name\":\"Editor\",\"@id\":\"https:\\\/\\\/www.theinjurylawyers.co.uk\\\/injury-lawyers-blog\\\/#\\\/schema\\\/person\\\/ec11df3984ea4a839cf3f0f5c1b1a75c\"},\"headline\":\"Medical Negliegence Claims : NHS Complaints Procedure\",\"datePublished\":\"2009-07-15T09:04:00+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.theinjurylawyers.co.uk\\\/injury-lawyers-blog\\\/2009\\\/07\\\/15\\\/medical-negliegence-claims-nhs-complaints-procedure\\\/\"},\"wordCount\":323,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/www.theinjurylawyers.co.uk\\\/injury-lawyers-blog\\\/2009\\\/07\\\/15\\\/medical-negliegence-claims-nhs-complaints-procedure\\\/#primaryimage\"},\"thumbnailUrl\":\"http:\\\/\\\/www.theinjurylawyers.co.uk\\\/injury-lawyers-blog\\\/wp-content\\\/uploads\\\/2009\\\/07\\\/nhs-complaints.jpg\",\"articleSection\":[\"Claims\"],\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.theinjurylawyers.co.uk\\\/injury-lawyers-blog\\\/2009\\\/07\\\/15\\\/medical-negliegence-claims-nhs-complaints-procedure\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.theinjurylawyers.co.uk\\\/injury-lawyers-blog\\\/2009\\\/07\\\/15\\\/medical-negliegence-claims-nhs-complaints-procedure\\\/\",\"url\":\"https:\\\/\\\/www.theinjurylawyers.co.uk\\\/injury-lawyers-blog\\\/2009\\\/07\\\/15\\\/medical-negliegence-claims-nhs-complaints-procedure\\\/\",\"name\":\"NHS Medical Negliegence Claims - Complaints Procedure\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.theinjurylawyers.co.uk\\\/injury-lawyers-blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.theinjurylawyers.co.uk\\\/injury-lawyers-blog\\\/2009\\\/07\\\/15\\\/medical-negliegence-claims-nhs-complaints-procedure\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.theinjurylawyers.co.uk\\\/injury-lawyers-blog\\\/2009\\\/07\\\/15\\\/medical-negliegence-claims-nhs-complaints-procedure\\\/#primaryimage\"},\"thumbnailUrl\":\"http:\\\/\\\/www.theinjurylawyers.co.uk\\\/injury-lawyers-blog\\\/wp-content\\\/uploads\\\/2009\\\/07\\\/nhs-complaints.jpg\",\"datePublished\":\"2009-07-15T09:04:00+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.theinjurylawyers.co.uk\\\/injury-lawyers-blog\\\/#\\\/schema\\\/person\\\/ec11df3984ea4a839cf3f0f5c1b1a75c\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.theinjurylawyers.co.uk\\\/injury-lawyers-blog\\\/2009\\\/07\\\/15\\\/medical-negliegence-claims-nhs-complaints-procedure\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.theinjurylawyers.co.uk\\\/injury-lawyers-blog\\\/2009\\\/07\\\/15\\\/medical-negliegence-claims-nhs-complaints-procedure\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/www.theinjurylawyers.co.uk\\\/injury-lawyers-blog\\\/2009\\\/07\\\/15\\\/medical-negliegence-claims-nhs-complaints-procedure\\\/#primaryimage\",\"url\":\"http:\\\/\\\/www.theinjurylawyers.co.uk\\\/injury-lawyers-blog\\\/wp-content\\\/uploads\\\/2009\\\/07\\\/nhs-complaints.jpg\",\"contentUrl\":\"http:\\\/\\\/www.theinjurylawyers.co.uk\\\/injury-lawyers-blog\\\/wp-content\\\/uploads\\\/2009\\\/07\\\/nhs-complaints.jpg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.theinjurylawyers.co.uk\\\/injury-lawyers-blog\\\/2009\\\/07\\\/15\\\/medical-negliegence-claims-nhs-complaints-procedure\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.theinjurylawyers.co.uk\\\/injury-lawyers-blog\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Medical Negliegence Claims : NHS Complaints Procedure\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.theinjurylawyers.co.uk\\\/injury-lawyers-blog\\\/#website\",\"url\":\"https:\\\/\\\/www.theinjurylawyers.co.uk\\\/injury-lawyers-blog\\\/\",\"name\":\"The UK&#039;s No 1 Injury Lawyers Blog\",\"description\":\"We publish everything related to peronal injury claims.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.theinjurylawyers.co.uk\\\/injury-lawyers-blog\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.theinjurylawyers.co.uk\\\/injury-lawyers-blog\\\/#\\\/schema\\\/person\\\/ec11df3984ea4a839cf3f0f5c1b1a75c\",\"name\":\"Editor\",\"url\":\"https:\\\/\\\/www.theinjurylawyers.co.uk\\\/injury-lawyers-blog\\\/author\\\/editor\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"NHS Medical Negliegence Claims - Complaints Procedure","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.theinjurylawyers.co.uk\/injury-lawyers-blog\/2009\/07\/15\/medical-negliegence-claims-nhs-complaints-procedure\/","og_locale":"en_GB","og_type":"article","og_title":"NHS Medical Negliegence Claims - Complaints Procedure","og_description":"Before bringing a claim for medical negligence it is important to consider the NHS complaints procedure. If this is not followed by prospective claimants then it can be difficult to obtain funding for a claim from the Legal Services Commission. This is a procedure which is constantly being revised and reviewed, but the idea of &hellip; Continue reading Medical Negliegence Claims : NHS Complaints Procedure","og_url":"https:\/\/www.theinjurylawyers.co.uk\/injury-lawyers-blog\/2009\/07\/15\/medical-negliegence-claims-nhs-complaints-procedure\/","og_site_name":"The UK&#039;s No 1 Injury Lawyers Blog","article_publisher":"https:\/\/www.facebook.com\/ukinjurylawyers","article_published_time":"2009-07-15T09:04:00+00:00","og_image":[{"url":"http:\/\/www.theinjurylawyers.co.uk\/injury-lawyers-blog\/wp-content\/uploads\/2009\/07\/nhs-complaints.jpg","type":"","width":"","height":""}],"author":"Editor","twitter_card":"summary_large_image","twitter_creator":"@InjuryLawBlog","twitter_site":"@InjuryLawBlog","twitter_misc":{"Written by":"Editor","Estimated reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.theinjurylawyers.co.uk\/injury-lawyers-blog\/2009\/07\/15\/medical-negliegence-claims-nhs-complaints-procedure\/#article","isPartOf":{"@id":"https:\/\/www.theinjurylawyers.co.uk\/injury-lawyers-blog\/2009\/07\/15\/medical-negliegence-claims-nhs-complaints-procedure\/"},"author":{"name":"Editor","@id":"https:\/\/www.theinjurylawyers.co.uk\/injury-lawyers-blog\/#\/schema\/person\/ec11df3984ea4a839cf3f0f5c1b1a75c"},"headline":"Medical Negliegence Claims : NHS Complaints Procedure","datePublished":"2009-07-15T09:04:00+00:00","mainEntityOfPage":{"@id":"https:\/\/www.theinjurylawyers.co.uk\/injury-lawyers-blog\/2009\/07\/15\/medical-negliegence-claims-nhs-complaints-procedure\/"},"wordCount":323,"commentCount":0,"image":{"@id":"https:\/\/www.theinjurylawyers.co.uk\/injury-lawyers-blog\/2009\/07\/15\/medical-negliegence-claims-nhs-complaints-procedure\/#primaryimage"},"thumbnailUrl":"http:\/\/www.theinjurylawyers.co.uk\/injury-lawyers-blog\/wp-content\/uploads\/2009\/07\/nhs-complaints.jpg","articleSection":["Claims"],"inLanguage":"en-GB","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.theinjurylawyers.co.uk\/injury-lawyers-blog\/2009\/07\/15\/medical-negliegence-claims-nhs-complaints-procedure\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.theinjurylawyers.co.uk\/injury-lawyers-blog\/2009\/07\/15\/medical-negliegence-claims-nhs-complaints-procedure\/","url":"https:\/\/www.theinjurylawyers.co.uk\/injury-lawyers-blog\/2009\/07\/15\/medical-negliegence-claims-nhs-complaints-procedure\/","name":"NHS Medical Negliegence Claims - Complaints Procedure","isPartOf":{"@id":"https:\/\/www.theinjurylawyers.co.uk\/injury-lawyers-blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.theinjurylawyers.co.uk\/injury-lawyers-blog\/2009\/07\/15\/medical-negliegence-claims-nhs-complaints-procedure\/#primaryimage"},"image":{"@id":"https:\/\/www.theinjurylawyers.co.uk\/injury-lawyers-blog\/2009\/07\/15\/medical-negliegence-claims-nhs-complaints-procedure\/#primaryimage"},"thumbnailUrl":"http:\/\/www.theinjurylawyers.co.uk\/injury-lawyers-blog\/wp-content\/uploads\/2009\/07\/nhs-complaints.jpg","datePublished":"2009-07-15T09:04:00+00:00","author":{"@id":"https:\/\/www.theinjurylawyers.co.uk\/injury-lawyers-blog\/#\/schema\/person\/ec11df3984ea4a839cf3f0f5c1b1a75c"},"breadcrumb":{"@id":"https:\/\/www.theinjurylawyers.co.uk\/injury-lawyers-blog\/2009\/07\/15\/medical-negliegence-claims-nhs-complaints-procedure\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.theinjurylawyers.co.uk\/injury-lawyers-blog\/2009\/07\/15\/medical-negliegence-claims-nhs-complaints-procedure\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.theinjurylawyers.co.uk\/injury-lawyers-blog\/2009\/07\/15\/medical-negliegence-claims-nhs-complaints-procedure\/#primaryimage","url":"http:\/\/www.theinjurylawyers.co.uk\/injury-lawyers-blog\/wp-content\/uploads\/2009\/07\/nhs-complaints.jpg","contentUrl":"http:\/\/www.theinjurylawyers.co.uk\/injury-lawyers-blog\/wp-content\/uploads\/2009\/07\/nhs-complaints.jpg"},{"@type":"BreadcrumbList","@id":"https:\/\/www.theinjurylawyers.co.uk\/injury-lawyers-blog\/2009\/07\/15\/medical-negliegence-claims-nhs-complaints-procedure\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.theinjurylawyers.co.uk\/injury-lawyers-blog\/"},{"@type":"ListItem","position":2,"name":"Medical Negliegence Claims : NHS Complaints Procedure"}]},{"@type":"WebSite","@id":"https:\/\/www.theinjurylawyers.co.uk\/injury-lawyers-blog\/#website","url":"https:\/\/www.theinjurylawyers.co.uk\/injury-lawyers-blog\/","name":"The UK&#039;s No 1 Injury Lawyers Blog","description":"We publish everything related to peronal injury claims.","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.theinjurylawyers.co.uk\/injury-lawyers-blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Person","@id":"https:\/\/www.theinjurylawyers.co.uk\/injury-lawyers-blog\/#\/schema\/person\/ec11df3984ea4a839cf3f0f5c1b1a75c","name":"Editor","url":"https:\/\/www.theinjurylawyers.co.uk\/injury-lawyers-blog\/author\/editor\/"}]}},"_links":{"self":[{"href":"https:\/\/www.theinjurylawyers.co.uk\/injury-lawyers-blog\/wp-json\/wp\/v2\/posts\/475","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.theinjurylawyers.co.uk\/injury-lawyers-blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.theinjurylawyers.co.uk\/injury-lawyers-blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.theinjurylawyers.co.uk\/injury-lawyers-blog\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/www.theinjurylawyers.co.uk\/injury-lawyers-blog\/wp-json\/wp\/v2\/comments?post=475"}],"version-history":[{"count":2,"href":"https:\/\/www.theinjurylawyers.co.uk\/injury-lawyers-blog\/wp-json\/wp\/v2\/posts\/475\/revisions"}],"predecessor-version":[{"id":481,"href":"https:\/\/www.theinjurylawyers.co.uk\/injury-lawyers-blog\/wp-json\/wp\/v2\/posts\/475\/revisions\/481"}],"wp:attachment":[{"href":"https:\/\/www.theinjurylawyers.co.uk\/injury-lawyers-blog\/wp-json\/wp\/v2\/media?parent=475"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.theinjurylawyers.co.uk\/injury-lawyers-blog\/wp-json\/wp\/v2\/categories?post=475"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.theinjurylawyers.co.uk\/injury-lawyers-blog\/wp-json\/wp\/v2\/tags?post=475"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}