{"id":1332,"date":"2009-12-21T16:15:06","date_gmt":"2009-12-21T15:15:06","guid":{"rendered":"http:\/\/www.theinjurylawyers.co.uk\/injury-lawyers-blog\/?p=1332"},"modified":"2009-12-21T16:15:06","modified_gmt":"2009-12-21T15:15:06","slug":"eurostar-nightmare-passengers-stranded-channel-tunnel-hell","status":"publish","type":"post","link":"https:\/\/www.theinjurylawyers.co.uk\/injury-lawyers-blog\/2009\/12\/21\/eurostar-nightmare-passengers-stranded-channel-tunnel-hell\/","title":{"rendered":"Eurostar Nightmare \u2013 Passengers Stranded for Hours in Channel Tunnel Hell"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/www.theinjurylawyers.co.uk\/injury-lawyers-blog\/wp-content\/uploads\/2009\/12\/eurostar-hell-300x181.jpg\" alt=\"\" title=\"eurostar-hell\" width=\"300\" height=\"181\" class=\"alignright size-medium wp-image-1334\" \/>Well we are still in the midst of the snow storm that\u2019s hit the UK causing havoc for travellers and commuters, as well as hitting utility services with power outs in the worst hit areas. And there\u2019s one story that\u2019s been standing out since Friday and over the weekend.<\/p>\n<p>According to BBC reports (<a href=\"http:\/\/news.bbc.co.uk\/1\/hi\/uk\/8422305.stm\">source<\/a>) and a healthy plastering of the story on the telly, more than <strong><em>2000 people were trapped inside the channel tunnel for hours<\/em><\/strong> as five trains broke down due to the freezing cold causing electrical malfunctions. Some passengers were stuck on trains in sidings at Folkston for more than seven hours, and <strong><em>one commuter\u2019s 2 hour 20 minute journey from Paris turned in to 16 hours of hell!<\/em><\/strong><\/p>\n<p>The lack <strong><em>of organisation amongst the Eurostar staff has been heavily criticised<\/em><\/strong> as passengers stuck for hours in the tunnel were <strong><em>exhausted, hungry, without adequate toilet facilities, and cold<\/em><\/strong> whilst transfers were arranged for passengers to be evacuated from the broken down trains. According to a TV interview with some passengers that were caught up in the breakdowns, <strong><em>they were \u201ctreated like animals\u201d<\/em><\/strong> with many staff appearing not even to speak English.<br \/>\n<!--more--><\/p>\n<p>During the evacuation process, <strong><em>passengers were reportedly made to walk unaided in the dangerous tunnel to other trains.<\/em><\/strong> The criticism of the <strong><em>Eurostar staff as being \u201cdisgraceful\u201d and \u201cignorant\u201d <\/em><\/strong>has left a bitter taste in the mouths of passengers, of whom many were <strong><em>offered no food or water in the up to 16 hour stretches<\/em><\/strong> of being stuck on the trains. One group of passengers advised the BBC of a severe lack of provisions, with <strong><em>one bottle of water between ten<\/em><\/strong> people, and <strong><em>no fresh air leading to people collapsing from exhaustion<\/em><\/strong>; the tunnel being described as <strong><em>a \u201c<span style=\"text-decoration: underline\">death trap<\/span>\u201d.<\/em><\/strong><\/p>\n<p>Passengers sitting in darkness with no power, no medical assistance, children passing out from exhaustion, inadequate provisions &#8211; it all sounds like something from a disaster movie! One disgruntled passenger stated <strong><em>\u201cI will never travel with Eurostar again. They have safety issues\u201d<\/em><\/strong> and protested the <strong><em>channel tunnel \u201cis a death trap and I wouldn\u2019t go near the place.\u201d<\/em><\/strong> He went on to say to tell people <strong><em>\u201cnever travel with them (Eurostar); ever!\u201d<\/em><\/strong><\/p>\n<p>And according to the latest reports this morning (<a href=\"http:\/\/news.bbc.co.uk\/1\/hi\/uk\/8423851.stm\">source<\/a>), the nightmare is continuing! Eurostar services have been suspended for a third day whilst trains are being modified and tested to cope with the traitorous weather conditions that have blitzed Britain and Europe over the weekend. More than 55,000 traveller\u2019s have had their journeys cancelled according to sources, and an independent investigation is to be launched after <strong><em>water that leaked in to the electrics has been as the cause of the disruption that has crippled services for the channel tunnel<\/em><\/strong>.<\/p>\n<p><strong><em>Eurostar has promised compensation<\/em><\/strong> for those worst affected in the region of &pound;150 per person and free return journeys, as well as full refunds and out of pocket expenses for hotels and meals allowed to be recovered for all passengers affected. It\u2019s lucky that so far no one appears to have been seriously hurt or injured; but let\u2019s face it, <strong><em>this could have been seriously worse&#8230;<\/em><\/strong><\/p>\n<p>The question remains \u2013 what if a disaster has ensued \u2013 a fire perhaps in the tunnel? Given the apparent <strong><em>lack of organisation of Eurostar staff and the lack of provisions<\/em><\/strong> for those stranded, we <strong><em>could have been looking at a serious disaster <\/em><\/strong>that really doesn\u2019t bear thinking about&#8230; especially just days before Christmas.<\/p>\n<p>Companies like Eurostar have a <strong><em>duty of care to ensure their customers do not come to harm<\/em><\/strong> \u2013 if they fail to do so, they are <strong><em>liable to compensate victims for their suffering<\/em><\/strong>. Speak to an <strong><a href=\"http:\/\/www.theinjurylawyers.co.uk\/\">independent expert personal injury solicitor<\/a><\/strong> to get the honest advice and representation for claiming the compensation you are legally entitled to.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Well we are still in the midst of the snow storm that\u2019s hit the UK causing havoc for travellers and commuters, as well as hitting utility services with power outs in the worst hit areas. And there\u2019s one story that\u2019s been standing out since Friday and over the weekend. According to BBC reports (source) and &hellip; <a href=\"https:\/\/www.theinjurylawyers.co.uk\/injury-lawyers-blog\/2009\/12\/21\/eurostar-nightmare-passengers-stranded-channel-tunnel-hell\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Eurostar Nightmare \u2013 Passengers Stranded for Hours in Channel Tunnel Hell<\/span><\/a><\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[],"class_list":["post-1332","post","type-post","status-publish","format-standard","hentry","category-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Channel Tunnel Hell \u2013 Passengers Stranded for Hours<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.theinjurylawyers.co.uk\/injury-lawyers-blog\/2009\/12\/21\/eurostar-nightmare-passengers-stranded-channel-tunnel-hell\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Channel Tunnel Hell \u2013 Passengers Stranded for Hours\" \/>\n<meta property=\"og:description\" content=\"Well we are still in the midst of the snow storm that\u2019s hit the UK causing havoc for travellers and commuters, as well as hitting utility services with power outs in the worst hit areas. 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